Oracle Telecom Order \x26 Service Management \x28OSM\x29 Consultant

Position Summary:

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We are seeking an experienced and highly skilled Oracle Telecom Order & Service Management (OSM) Consultant to support the design, development, configuration, and implementation of OSM solutions in a telecommunications environment. The ideal candidate will have deep expertise in Oracle Communications OSM and a strong background in telecom order orchestration and fulfillment processes. This role requires both technical proficiency and business process understanding to drive digital transformation and streamline service delivery across complex BSS/OSS landscapes.

• Analyze business and technical requirements to design scalable and flexible OSM solutions for order management and service fulfillment in telecom environments.
  
• Configure OSM cartridges including order orchestration, decomposition, and orchestration plans using Design Studio.
  
• Develop and optimize orchestration workflows, task flows, and order life cycle policies.
  
• Collaborate with architects, developers, and business analysts to ensure end-to-end solution integrity across BSS/OSS systems.
  
• Integrate OSM with upstream and downstream systems such as CRM, Billing, Inventory, and Activation systems using Oracle SOA Suite, REST, or other middleware platforms.
  
• Support solution testing, troubleshooting, and defect resolution in coordination with QA and operations teams.
  
• Document solution architecture, configuration, and deployment artifacts in line with project and compliance standards.
  
• Provide thought leadership on OSM best practices, enhancements, and process improvements.
  
• Participate in Agile ceremonies and contribute to iterative solution delivery and continuous improvement.
  

• 5\x2B years of hands-on experience with Oracle Communications Order and Service Management (OSM).
  
• Proficiency in Oracle Design Studio for OSM cartridge development and configuration.
  
• Strong understanding of telecom order lifecycle, orchestration patterns, and service decomposition.
  
• Experience with SOA, XML/XSLT, Web Services, and system integration frameworks.
  
• Familiarity with telecom industry standards such as TM Forum Frameworx (eTOM, SID).
  
• Excellent problem-solving, communication, and documentation skills.
  
• Bachelor's degree in Computer Science, Telecommunications, or related field Oracle certifications are a plus.
  

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• Experience with other Oracle Communications products such as UIM, ASAP, or BRM.
  
• Knowledge of cloud-native OSM solutions or experience migrating legacy OSM systems to the cloud.
  
• Background in CI/CD practices and DevOps tools for deployment and automation.
  
• SQL Experience and OSM Database schema knowledge.
  

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